Published

10 Ways to Differentiate Your Brand Through a Better Customer Experience

Companies are starting to shift their marketing focus towards building a better, more intuitive experience for their users. Surveys show that companies are most excited about the opportunities brought by customer experience for 2018. To implement customer experience strategies, consider these six key areas.

Share

When your customers are happy with your product or service, you’ll not only see an increase in revenue, but you also retain your customers and even gain more along the way — thanks to the satisfied ones who continue to support you. Customer experience optimization is an ongoing process. No matter the nature of your business, taking necessary steps to improve customer experience continuously is always worth the effort. To implement customer experience strategies, consider these six key areas. Read more

RELATED CONTENT

  • Finding Opportunities in the Chaos

    2020 has been a disruptive year, but one that will likely contribute to greater 3D printing adoption and more sustainable manufacturing. Stephanie Hendrixson, Senior Editor for Additive Manufacturing and Co-Host of The Cool Parts Show, writes about accelerating trends in AM and staying flexible in the face of a pandemic.

  • 5 Reasons Why Relationship Marketing is Important in Business

    Business has changed since social media has arrived on the scene. Businesses have to change their focus and concentrate on building relationships with people in order to empower their brand and build lasting relationships that will result in long term profits.

  • 10 Truths About Marketing After the Pandemic

    The Covid-19 pandemic upended a marketer’s playbook, challenging the existing rules about customer relationships and building brands. One year in, there’s no going back to the old normal. Here are 10 new marketing truths that reveal the confluence of strategies, operations, and technologies required to drive growth in a post-Covid-19 world.

Gardner Business Media - Strategic Business Solutions